Intellyse

Road Freight Pilot Identifies EUR 252K in Savings and EUR 1.1M Annual Opportunity

How a global consumer healthcare company gained transparency into supplier adherence and recovered overpayments through AI-powered invoice auditing.

EUR 3.1M
Spend Analysed
11
Carriers in Pilot
EUR 252K
Savings Identified
EUR 1.1M
Annual Opportunity

Company Profile

Industry
Healthcare & Consumer Goods
Headquarters
Europe
Annual Revenue
Approx. EUR 5 Billion / year
Annual Freight Spend
~EUR 80 Million / year
Focus Area
Outbound & Intercompany Logistics

The Challenge

Logistics operations were decentralized across multiple European regions, with local teams making autonomous carrier selections. There was no visibility into whether contracted carriers were actually being used or whether negotiated rates were being applied. Local preferences, delayed contract rollouts, and operational constraints meant teams frequently used non-contracted suppliers at higher spot rates. Invoice errors went undetected because no automated system existed to validate pricing against agreements at scale.

Our Approach

Intellyse deployed its AI freight invoice control platform for 11 road freight carriers across European operations. Suppliers were instructed to send invoices directly for AI ingestion, reaching 54% compliance. Every invoice line item was automatically validated against contracted rates and preferred supplier assignments to identify overpayments, wrong supplier usage, and pricing errors.

6 months
Pilot Duration
3,100+
Invoices Audited
EUR 3.1M analysed
Line Items Checked
11
Carriers Audited
EUR 3.1M (of EUR 13.1M baseline)
Spend Analysed
Road Freight (FTL & LTL)
Transport Mode
1
Month 1
Platform Launch
11 carriers onboarded, AI ingestion started
2
Month 2–4
Analysis & Findings
EUR 3.1M in invoices processed
3
Month 5–6
Actions & Recovery
Corrective actions, EUR 10K recovered

Key Results

Savings identified across 11 carriers in a 6 months pilot

EUR 200K+
Wrong Supplier Overpayment
Up to EUR 500K/yr
Supplier Compliance Opportunity
EUR 52K (1.7%)
Credit Notes Identified
EUR 10K
Already Recovered
5% (EUR 155K)
POC Rebate Identified
EUR 1.1M/yr
Full Rollout Estimate

EUR 10K already recovered. Full corrective actions ongoing — targeting EUR 500K+ annual savings from improved supplier compliance.

What We Found

Deep-dive into the key saving opportunities uncovered during the audit

1

Wrong Supplier Selection

Local teams across regions were using non-contracted or wrong carriers — choosing suppliers based on historical preference, operational convenience, or because contract transitions were delayed. Intellyse identified EUR 200K+ in overpayments from these mismatches, with the opportunity to save up to EUR 500K annually through improved contract compliance. The root causes were systematic: non-aligned service requirements (25%), delayed contract implementation (20%), late onboarding (20%), legacy supplier preference (20%), and supplier performance issues (15%).

EUR 200K+
Overpayment identified
Up to EUR 500K
Annual opportunity
5 categories
Root causes identified
Recommended Actions
  • Mismatches identified and corrected on a monthly basis to reduce costs
  • All contract signatures completed, constraints removed, close monitoring ensures correct supplier usage
  • Underperforming suppliers replaced and affected routes re-tendered
  • Requirements collected from local teams to facilitate smooth transitions to contracted carriers
2

Credit Note Recovery

AI-powered validation identified EUR 52K (1.7% of analysed spend) in invoice errors — suppliers charging incorrect rates, applying wrong tariffs, or invoicing amounts not aligned with contracted pricing. EUR 10K was already recovered through the Logistics Center of Excellence. The primary causes were supplier rate incompliance (90%), urgent business needs requiring spot usage (8%), and incorrect rate application (2%).

EUR 52K
Credit notes identified
EUR 10K
Already recovered
1.7% of spend
Error rate
Recommended Actions
  • Incorrect invoices flagged and credit notes requested from carriers
  • Reinforced controls have significantly reduced billing error occurrences
  • Up to 1.5% of spend allowed for justified spot usage; beyond that, improvement areas resolved through supplier performance actions
3

Contracted Price Compliance

Beyond wrong supplier selection, suppliers who were correctly contracted were also found invoicing at non-contracted rates. Supplier rate incompliance accounted for 90% of these issues, where carriers could not deliver at the agreed rate and used higher-priced subcontractors. Intellyse now ensures 100% accuracy on contracted prices with automated validation.

EUR 23K
Price compliance off-spend
90%
Rate incompliance share
Recommended Actions
  • Impacted lanes identified and addressed through supplier performance procedures
  • Ongoing automated monitoring ensures contracted rates are consistently applied

Before & After

6 gaps identified. Intellyse closes every one.

Before
With Intellyse
Before
No visibility into which teams use wrong or non-contracted carriers
With Intellyse
Transparent insight into supplier adherence across all teams, regions, and routes
Before
Local teams choose carriers based on preference, not contracts
With Intellyse
Data-driven supplier selection with automated flagging of non-contracted usage
Before
No automated detection of invoice pricing errors
With Intellyse
AI validates every line item against contracted rates — credit notes generated automatically
Before
No way to track or enforce contract compliance at scale
With Intellyse
100% accuracy on contracted prices with continuous monitoring and alerts
Before
Delayed contract rollouts cause teams to use old, higher rates
With Intellyse
Close monitoring ensures new rates are applied as soon as contracts are signed
Before
Carrier performance issues invisible until costs escalate
With Intellyse
Underperforming suppliers identified early, replaced, and routes re-tendered

What the Team Says

Now we can see exactly where teams are using the wrong suppliers and take corrective action within the same month.

Head of Logistics Center of Excellence

The platform gives us full transparency on contracted versus actual rates — something we never had before across all carriers.

Transportation Manager, Europe

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Intellyse - ETH Zurich and HSG Startup