Intellyse

Air & Parcel Audit Identifies CHF 600K in Annual Savings with CHF 179K Already Realized

How a Swiss machine manufacturer achieved full freight cost transparency and realized immediate savings through AI-powered invoice auditing of air and parcel shipments.

3,375
Shipments Audited
CHF 1.16M
Spend Audited
~CHF 600K/yr
Savings Identified
CHF 179K/yr
Already Realized

Company Profile

Industry
Industrial Machinery & Equipment
Headquarters
Switzerland
Annual Revenue
Approx. CHF 800 Million / year
Annual Freight Spend
~CHF 20 Million / year
Focus Area
Spare Parts & Aftermarket Logistics

The Challenge

The company shipped thousands of spare parts globally via air freight and parcel carriers, but had no automated way to verify whether invoiced charges matched contracted rates. Spend and volume data was extremely difficult to retrieve from SAP, making cost analysis nearly impossible. Shipments were often sent using incorrect Incoterms, lightweight parcels were routed through expensive air freight carriers instead of cheaper parcel services, and carriers applied unfavourable foreign exchange rates — all invisible without line-item level invoice auditing. The true cost split was unknown: roughly 70% freight and 30% unforeseen surcharges.

Our Approach

Intellyse audited 568 invoices covering 3,375 shipments across 3 carriers (2 air freight, 1 express/parcel) over a 5-month period, analysing CHF 1.16M in freight spend. Every line item was validated against contracted rates, Incoterm guidelines, weight thresholds, and FX benchmarks to identify overpayments, misallocations, and optimization opportunities.

5 months
Pilot Duration
568
Invoices Audited
3,375 shipments
Line Items Checked
3
Carriers Audited
CHF 1.16M (CHF 2.78M/year)
Spend Analysed
Air Freight & Parcel/Express
Transport Mode
1
Month 1–2
Platform Launch
3 carriers onboarded, tariff ingestion
2
Month 3–4
Analysis & Findings
3,375 shipments processed
3
Month 5
Actions & Savings
CHF 179K/yr realized, credit notes claimed

Key Results

Savings identified across 3 carriers in a 5 months pilot

~CHF 600K
Yearly Savings Identified
CHF 179K/yr
Savings Already Realized
CHF 8K
Credit Notes Recovered
150+
Hours Saved per Year
~70% Freight + ~30% Surcharges
Cost Transparency
Under 1 year
ROI Timeline

CHF 179K/year already realized (weight threshold + credit notes). Remaining opportunities in active implementation.

What We Found

Deep-dive into the key saving opportunities uncovered during the audit

1

Lightweight Shipments via Wrong Carrier

459 shipments under 45 kg were routed through an expensive air freight carrier instead of a significantly cheaper parcel/express service. By applying a simple weight threshold rule, the optimal carrier mix reduced costs from CHF 118,600 to CHF 47,000 for the same shipments. This action has been implemented — the shipping department now uses the parcel carrier for all sub-45 kg shipments.

CHF 171K
Yearly saving
459 in 5 months
Affected shipments
60% on affected routes
Cost reduction
Realized
Status
Recommended Actions
  • Weight threshold rule implemented — sub-45 kg shipments now routed to parcel carrier
2

Incorrect Incoterms (DDP instead of CIF/CPT)

209 shipments were sent using DDP (Delivered Duty Paid) instead of the company’s standard CIF/CPT terms. This meant the company was absorbing destination charges, overseas duties, taxes, and storage fees that should have been paid by the customer. Switching to the correct Incoterms eliminates these avoidable costs entirely.

CHF 370K
Yearly saving opportunity
209 in 5 months
DDP shipments found
Duties, taxes, storage
Avoidable surcharges
Recommended Actions
  • Incoterm compliance enforced — duties and taxes now paid by customer where applicable
3

Unfavourable Foreign Exchange Rates

Rate cards were denominated in EUR, CNY, INR, and USD, but invoices were billed in CHF. The carrier applied its own FX rates instead of ECB reference rates, resulting in 5–8% higher costs on currency conversion. By paying carriers in local currency through the company’s own bank, these inflated FX margins are eliminated.

CHF 42K
Yearly saving opportunity
5–8% above ECB rates
FX markup
Recommended Actions
  • Pay carriers in local currency via own bank to use favourable FX rates
4

Duplicate Handling & Pick-Up Surcharges

Every email pre-alert to the carrier triggered handling and pick-up surcharges — even when multiple alerts were for the same shipment. 77 shipments were affected by duplicate surcharges within the pilot period. Consolidating pre-alerts to a maximum of one per shipment eliminates these unnecessary fees.

CHF 15K
Yearly saving opportunity
77
Affected shipments
Recommended Actions
  • Pre-alert process optimized — maximum one notification per shipment to avoid duplicate surcharges
5

Credit Note Recovery

Direct invoice errors identified and claimed back from carriers. CHF 8K in credit notes have already been recovered through the streamlined claiming process enabled by the platform.

CHF 8K
Recovered
Realized
Status
Recommended Actions
  • Credit notes claimed and received — ongoing automated detection continues

Before & After

6 gaps identified. Intellyse closes every one.

Before
With Intellyse
Before
Spend and volume data extremely difficult to retrieve from SAP
With Intellyse
Immediate spend and volume analysis across all carriers and shipments
Before
Manual invoice checks consuming significant staff time
With Intellyse
Fully automated auditing — 150+ hours per year saved
Before
No visibility on true cost split between freight and surcharges
With Intellyse
Full transparency: ~70% freight + ~30% surcharges clearly separated
Before
Lightweight parcels routed through expensive air freight carriers
With Intellyse
Weight threshold optimization — CHF 171K/year realized by using the right carrier
Before
Incorrect Incoterms causing the company to absorb customer duties and taxes
With Intellyse
Incoterm compliance enforced — CHF 370K/year in avoidable costs identified
Before
No visibility on non-negotiated lanes or FX rate markups
With Intellyse
Full transparency on all lanes, surcharges, and carrier FX margins

What the Team Says

We no longer need manual checks — the team can focus on core competencies instead of chasing invoice discrepancies.

Head of Logistics, Spare Parts Division

The cost transparency alone was worth it. We had no idea that 30% of our freight cost was surcharges we couldn’t even see in SAP.

Procurement Manager

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Intellyse - ETH Zurich and HSG Startup